State Farm® Insurance Agent Victoria Carosella
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dennis H
July 9, 2025
5
out of
5
rating by Dennis H
"We recently moved to Florida and needed to get all new insurance. I am so glad we found Dena at State Farm. Dena was very professional, knew the products and was very responsive. It was a pleasure finding a person (Dena) who truly enjoys helping others. Thanks!"
We responded:
"Thank you for your review, Dennis! I'm happy to hear that Dena was able to assist you with your insurance needs after your move to Florida. It's wonderful to know that her professionalism and responsiveness made a positive impact. We’re here to help with any future insurance needs you may have!"
terri hittle
July 5, 2025
5
out of
5
rating by terri hittle
"Angela was very helpful and was able to find me a new insurance policy which came in a much lower monthly premium for full coverage. She was professional, polite, encouraging, and very friendly. I encourage anyone to contact her for your insurance needs"
We responded:
"Thank you for your review, Terri! I'm happy to hear that Angela was able to assist you with finding a more affordable insurance policy. Her professionalism and friendly approach are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Dave Saxe
June 30, 2025
5
out of
5
rating by Dave Saxe
"One word, Outstanding! Friendly, helpful, understanding, and on-point! Exactly what everyone wants with their insurance needs. I highly recommend Gina for all your insurance needs: we bought autos-home-golf cart…"
We responded:
"Thank you for your fantastic review, Dave! I'm so happy to hear that Gina provided such friendly and helpful service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Richard Sherman
June 30, 2025
5
out of
5
rating by Richard Sherman
"I needed some immediate assistance with an issue I was having with the DMV and she was able to help me resolve the issue in record time."
We responded:
"Thank you, Richard! I'm happy to hear that we could assist you quickly with your DMV issue. Our office is always here to provide support whenever you need it. Let us know if there's anything else we can help with!"
Noel Aquino
June 30, 2025
5
out of
5
rating by Noel Aquino
"Angie is fantastic! She went above and beyond as an agent and was available for any of my questions and in helping me secure my policy!"
We responded:
"Noel, thank you for your wonderful feedback! I'm happy to hear that Angie provided such excellent service and was able to assist you with your policy. We’re always here to help with any questions or needs you might have in the future. Thanks for choosing us!"
Arielle Bond
June 25, 2025
5
out of
5
rating by Arielle Bond
"Angie was a great State Farm agent to work with. She is thorough & very knowledgeable about all insurance. I’m glad that we chose to work with Angie ."
We responded:
"Arielle, thank you for your wonderful feedback! I'm happy to hear that Angie provided thorough and knowledgeable service. We appreciate your trust in us. Let us know if we can assist with anything else!"
Terry Terfinko
June 23, 2025
5
out of
5
rating by Terry Terfinko
"I recommend this agency, I worked with Angie Woodruff for my homeowners policy. It was a great experience, she was responsive and easy to work with. Very professional and knowledgeable."
We responded:
"Thank you, Terry! I'm happy to hear about your positive experience with Angie. Her professionalism and knowledge are truly valued in our office. If you need any further assistance, feel free to reach out!"
Pamela Woodard
June 23, 2025
5
out of
5
rating by Pamela Woodard
"When I decided to change auto insurance companies, I received information from several companies and asked they contact me on a specific day and time. Only one person responded and that was Angie Woodruff from State Farm. I was given answers to all my questions and concerns. Angie was very knowledgeable and personable. She always returned my call while I was making the transition and explained the policy to my satisfaction. Experience makes me cautious in situations like this, but Angie made me feel very comfortable about leaving a company I've been with 48 years."
We responded:
"Thank you, Pamela, for sharing your experience! I'm happy to hear that Angie was able to assist you so effectively and make your transition smooth and comfortable. It's wonderful to know that her knowledge and personable approach made a difference for you. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
David Langdon
June 23, 2025
5
out of
5
rating by David Langdon
"I had a great experience with Dana"
We responded:
"Thank you, David! I'm happy to hear that you had a great experience with Dana. Our team is dedicated to providing excellent service, and it's wonderful to know Dana made a positive impact. If you have any questions or need further assistance, feel free to reach out!"
Richard Wolfley
June 20, 2025
5
out of
5
rating by Richard Wolfley
"I contacted Ms Carosella at State Farm about providing me with home, auto and golf cart insurance. Her office responded quickly with quotes for all 3 and answered any and all questions in a timely manner. All interactions with her and her staff, especially Dena, have been very courteous as well as professional and informative. I ultimately bundled all 3 and received discounted rates for doing so. I would recommend this agent to anyone looking for new or to replace existing policies."
We responded:
"Thank you, Richard, for the amazing review! Our team works hard to provide a great insurance experience in Sumterville and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our family and look forward to continuing our relationship!"
Ed Moyer
June 20, 2025
5
out of
5
rating by Ed Moyer
"I recently relocated from PA to Florida. Dena Pickard was fantastic! I had State Farm in PA, and she made everything so easy to tranfer with the new insurance and explain all the coverages and options. I am very happy with the communication and customer service from Dena, and the rest of the office. It was truly a pleasure!"
We responded:
"Thank you for your review, Ed! I'm delighted to hear that Dena made your transition from PA to Florida seamless and that you appreciated the communication and service from our office. It's wonderful to know that you had a positive experience with us. If you need anything else, feel free to reach out!"
Bruce Klepack
June 18, 2025
5
out of
5
rating by Bruce Klepack
"Glad to review Victoria Carosella. She was terrific! I cannot tell yoi how many times I had her repeat and explain the details of my auto insurance policy. Being an older guy, 73, I often have to ask someone to repeat or re-explain things. It's my fault, I know. But I never detected the slighted note of impatience with Victoria. Made it a little less embarr- assing to do business. For this reason the next time I need insurance she will get my business. Thanks. Bruce"
We responded:
"Thank you, Bruce! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here whenever you need us. Let us know if there's anything else we can assist you with!"
Buddy Gibson
June 16, 2025
5
out of
5
rating by Buddy Gibson
"I recently switched my vehicle insurance to State Farm. Angie and everyone there were very professional, helpful and made the whole process simple for me."
We responded:
"Thank you, Buddy! I'm happy to hear that Angie and the team made your transition to our office smooth and straightforward. We appreciate your business with us and are here to assist with any further insurance needs. Thanks for choosing us!"
Jerry Mclean
June 16, 2025
5
out of
5
rating by Jerry Mclean
"Angie was very informed any question I ask her was answered in a way I could understand. She was so helpful in making it stress free in getting my new insurance. Thank you so much Angie"
We responded:
"Hey, Jerry! Thanks so much for letting us know that Angie provided clear answers and helped make getting your new insurance a smooth process. Hearing that she made things less stressful means a lot to us. We appreciate you sharing your experience and shoutout!"
Amy Duquette
June 13, 2025
5
out of
5
rating by Amy Duquette
"We recently switched our home and auto insurance to State Farm. My first contact was with Dena Picard. She was exemplary on all accounts. She was pleasant, knowledgeable and professional while working to make our transition so easy. She even followed up with a hand written thank you note. I have to say our introduction to State Farm services and coverage was the best. I highly recommend them. And when you call, ask for Dena Picard. She knows her stuff!!"
We responded:
"Thank you, Amy, for sharing your experience! I'm delighted to hear that Dena made your transition to State Farm smooth and enjoyable. Her dedication and personal touch, like the handwritten note, truly reflect our commitment to excellent service. We appreciate your recommendation and are here for any future needs!"
TOM D.
June 10, 2025
5
out of
5
rating by TOM D.
"Great experience working with Angie Woodruff and State Farm. Angie saved me a good chunk of money for the exact same auto coverage I had with another company and they were competitive against other companies. Thanks State Farm and Angie!!!"
We responded:
"Thank you, Tom! I'm happy to hear that Angie and our team were able to help you save money while maintaining the same coverage. We appreciate your trust in us and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Joseph Maco
June 10, 2025
5
out of
5
rating by Joseph Maco
"Lenora and I were both very pleased with Andie she was very helpful and very knowledgeable. She answered all our Questions I will recommend your agence to my Friends."
We responded:
"Thank you, Joseph! I'm happy to hear that Andie was able to assist you and Lenora so effectively. Your recommendation means a lot to us. If you or your friends have any questions in the future, feel free to reach out!"
Rob Edwards
June 9, 2025
5
out of
5
rating by Rob Edwards
"I was shopping for insurance for both my home and vehicles. These folk responded in a short period of time with a completeoffer at a reasonable price. They are easy to reach, and return all calls promptly."
We responded:
"Thank you, Rob! I'm happy to hear that you found our team responsive and our offers reasonable. We strive to make communication easy and efficient for our customers. If you need anything else, feel free to reach out!"
C M
June 6, 2025
5
out of
5
rating by C M
"I was shopping for insurance when I heard about this State Farm office. When I reached out I was helped by Dena who was not only very knowledgeable, but also extremely friendly and helpful. She answered all my questions and provided me with a quote in a timely manner. After comparing to other quotes, I was surprised to see how much lower this company was and went with them. Price was not the only far though. The helpful interaction that I had with Dena certainly made my decision easier. Thank you"
We responded:
"Thank you, C M, for sharing your experience! I'm happy to hear that Dena was able to assist you with her knowledge and friendliness. It's great to know that our competitive pricing and helpful service made your decision easier. If you have any more questions or need further assistance, feel free to reach out anytime!"
Anne Hansen
June 2, 2025
5
out of
5
rating by Anne Hansen
"I contacted lots of ins companies for a quote on my new home. Angie was far & above the most professional & helpful. She spent a lot of time answering questions & explaining coverages in detail. I actually switched my car insurance to State Farm as well. Moving is a very stressful time & Angie made this step painless. I would recommend her to everyone!!"
We responded:
"Thank you, Anne! I'm so happy to hear that Angie was able to assist you with such professionalism and care during your move. It's wonderful that she made the process smooth for you, and we're grateful for your recommendation. If you have any more questions or need further assistance, feel free to reach out anytime!"
Ward
May 29, 2025
5
out of
5
rating by Ward
"I recently had the pleasure of working with Angie, she made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend Angie to anyone looking for an insurance agency that puts customers first. It not always about price, this is a company with excellent customer service."
We responded:
"Thank you, Ward, for sharing your experience! I'm glad to hear that Angie made the insurance process so smooth and enjoyable for you. Her dedication to providing excellent customer service truly shines through. If you have any more questions or need assistance in the future, don't hesitate to reach out."
Cathleen Serrano
May 20, 2025
5
out of
5
rating by Cathleen Serrano
"I was trying to lower car and home insurances for myself and some other family members , so happy I came across Juliana , she was and is outstanding , she was able to help us save so much money besides that the patience and professionalism she had at answering all my concerns, I also appreciate her quick responses either by phone or email ! Thank you Juliana , I really appreciate your help."
We responded:
"Thank you, Cathleen, for sharing your experience! I'm glad Juliana was able to assist you in lowering your insurance costs. Her dedication to providing quick responses and addressing your concerns with patience and professionalism is truly valued. If you need any further assistance or have more questions, feel free to reach out to our office."
Bev Harkness
May 19, 2025
5
out of
5
rating by Bev Harkness
"We are moving to The Villages from Upstate NY (Binghamton area). Juliana has helped us with home, car and golf cart insurance and, in addition to being professional and very knowledgeable, she has always responded immediately to any inquiries we have had. We would not hesitate to recommend this young lady for any of your insurance needs."
We responded:
"Thank you, Bev, for sharing your experience! I'm glad to hear that Juliana has been so helpful with your insurance needs during your move. Her professionalism and prompt responses are truly valued. If you have any more questions or need further assistance, feel free to reach out. Safe travels to The Villages!"
Felicia Hodge
May 19, 2025
5
out of
5
rating by Felicia Hodge
"I would like to encourage anyone that may be looking for a great insurance agency to look no further! My agent Josh was so helpful, patient and professional. He helped us find the best coverage and followed up to make sure we were satisfied."
We responded:
"Felicia, your review means a lot to us! I'm pleased to hear that Josh provided professional and helpful service, ensuring you found the best coverage. We're grateful for your positive feedback and look forward to assisting you with any future insurance needs! - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Rick Bradley
May 14, 2025
5
out of
5
rating by Rick Bradley
"In today’s world of online business Victoria’s office finds a way to bring back the old fashioned business practices. I can’t explain how much I appreciate check ins and the ability for them to make a timely appointment to review my current needs and my potential needs in the future. Thank you for making me and my family feel valued and understood"
We responded:
"Thank you, Rick, for your wonderful feedback! I'm glad to know that our approach resonates with you and your family. It's important to us to ensure you feel valued and understood, and I'm happy we could assist with your current and potential needs. If you ever have more questions or need further assistance, please don't hesitate to reach out!"